What we do
Transafric consulting, a BBBEE Organization, is established as a consulting and training company in the republic of South Africa.
We offer consultancy and training services to the public and private sector organisations, not for profit organizations (NPOs), parastatals, professionals and employed personnel who wish to enhance their skills.
We package and deliver conferences, seminars, workshops, training, Translation and interpretation, coaching and development.
One of our key success pillars is that we customize training to meet the specific needs of our clients. In light of this, we usually request clients and customers to provide us with their needs so we design training programs to address their specific needs. In a situation where a client or customer is unable to provide us with the requisite needs, we will conduct a need analysis to identify areas that need development.
We also offer off-the shelf training services to our clients. We have adopted a flexible training approach to allow our clients and customers to drive the entire process. In simple terms, we allow customers’ inputs to inform the design and implementation of our training.
Purpose
To be a leader in the service Industry by providing cutting edge services to our clients.
Vision
To provide quality services that exceeds the expectations of our valued clients and customers.
Mission
To Persue our vision, we will provide consulting and training to our customers based on their needs. We package and deliver training and consulting in Finance &Budgeting, public administration, leadership management, project management, research and statistical analysis, Strategic management, marketing management, performance management, organizational behaviour and change management, IT, Capacity building and service delivery intervention. All these programmes are tailor-made to meet specific customers’ needs.
Our target market consists of public sector entities, private sector organisations, Not for profit organisations (NPOs) parastatals and professionals who want to enhance their skills.
To better satisfy our clients, we customize training and consulting services to meet their needs. Given the importance of relationship to our existent, we will use innovation and advance technology to communicate and build long lasting relationships with our clients.
Goals
The goals that we strive to realise as an organization are:
Increase the assets and investments of the company to support the development of services.
To become a profitable organization within the first two years of operation.
To build good reputation in the field of consulting and training and become a key player in the industry
To create and build a good and strong brand awareness and Image in the first three years of operation.
To identify and form long-term relationships with the best services providers operating in the same industry like us and as well as with our customers.
To be the number one service provider of choice in the service industry
Our strategies
To realise our goals and move forward;
we will embark on marketing communication campaign to build a strong brand Image and reputation
We will use an experienced and active sales team to secure more sales
We will use questionnaires with probing questions to collect and analyses data for our
customer satisfaction.
We will use innovation and advanced technology to build and maintain Long-term relationship with our customers.
We will make use of the best consultants and trainers to provide our clients with top of the range training.
Our philosophy
We believe that our customers are the reason for our existence. For us to continuously survive, we will need to focus all our efforts in identifying and satisfying our customers. We will use our best qualified personnel and advanced technology to manage customer relationships.
Our Core Values
Partnerships
The formation of productive partnerships with service providers operating in the same space and customers is of paramount importance to how we work. Through these partnerships, we will be able to achieve our objectives. We will forge alliances with other service providers whose practices are in line with our core values. This is informed by the view that working together we will realise our objectives.
Integrity
We demonstrate honesty in good faith and fairness in all our engagements with our stakeholders. We welcome and learn from positive criticisms.
Accountability and Transparency
We are very open to our stakeholders in all we do. We are also continuously evaluating how we are meeting our responsibility. We provide our stakeholders with all required information for our mutual benefit.
Professionalism
We are committed to winning by learning as much as we can, continuously improving what we do and working as a disciplined team.
Innovation
We will always strive to change and adapt to the changing environment. We are ready and willing to adapt our services to the needs of customers.
Reliability
To build trust with all our stakeholders, we shall strive to be dependable and consistent in all we do.